Panasonic Canada is aware that some customers may be experiencing problems with the TV Guide function with Shaw Cable in Western Canada.
The situation has now been escalated to senior level management within both TV Guide and Shaw Cable. The latest information received from the Vice President of TV Guide Operations & Support sent to our Panasonic TV Guide contact in the United States is that the solution may take some time to be rectified. The issue is due to recent equipment updates made by Shaw Cable. Please be advised that we are reviewing the situation regularly to determine when this issue will be resolved. Please visit our website periodically as we will continue to keep you updated when further information becomes available.
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