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Problem: Playing Blu-ray disc title "Inglourious Basterds" on certain Panasonic Blu-ray players

Some customers are experiencing a problem playing Blu-ray disc title "Inglourious Basterds". To fix this problem, your Blu-ray player requires a firmware update. Firmware updates for Panasonic Blu-ray Players can be downloaded from our website: www.panasonic.ca/english/customercare/sandd/softwarequery.asp

For models with a LAN terminal (rear panel), firmware updates can be performed via high speed Internet. Please refer to the operating manual for details.


Problem: Playing Blu-ray disc title "Crank 2: High Voltage" on certain Panasonic Blu-ray players

Some customers are experiencing a problem playing Blu-ray disc title "Crank 2: High Voltage". To fix this problem, format an SD card before inserting the movie disc into your Blu-ray player.

Formatting an SD card:

  • Insert an SD card (1GB or higher capacity) into the SD slot of your Blu-ray player
  • Press [FUNCTIONS], select "Other Functions" and press [OK]
  • Select "Card Management" and press [OK], then follow the on-screen commands
Once formatting is complete, leave the SD card in the SD card slot. Insert the movie disc into the Blu-ray player and it should play normally.

Panasonic models affected are: DMP-B15, DMP-BD35, DMP-BD50, DMP-BD55, DMP-BD60, DMP-BD70, DMP-BD80, SC-BT200 and SC-BT300. This is a problem that affects Blu-ray players by other manufacturers as well.


Problem: Playing Blu-ray disc title "Twilight" on Panasonic Blu-ray players.

Some customers are experiencing a problem playing the Blu-ray disc title "Twilight" sold in Canada. After a study by the Blu-ray Disc Association, they found that the problem is caused by the disc, and not by the player.

Customers may exchange the defective disc by contacting the disc manufacturer at: 1-888-646-2402 or 416-646-2400.

As we move into the 21st century, people look to true innovators, technological leaders for products to enrich their personal lives and make their work life easier. Panasonic, as one of the world's premier technology companies, is devoting the resources in its global research laboratories and production divisions to make that bright future a reality.


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